Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all of our shared plans packages, which means that each help inquiry you send will be replied to in less than an hour maximum. Our support staff members have been trained to very quickly resolve any situation and to provide you with on time information on any problem that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time needed. Our crew of employees will be online for you 24x7x365 to respond to all your questions and to address any problem you might have. You can easily post a support ticket from the Hosting502 Online Control Panel or send us an email message whenever. Also, on working days, you can ring us or work with the online chatting alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel delivers a complete knowledge base that’s built into all parts. In each section, you’ll find a Help press button that will load for you a group of step–by–step guides on how to employ a selected option or perform a certain action. Additionally, we have created mini seminar video tutorials so as to get a better idea of the Control Panel’s interface.