Q: What precisely does website migration mean and what does it include?
A: When your current web hosting provider can no longer measure up to the necessities of your site, or when you face continuous network downtime, or if you have to wait for hours for the help desk team to respond back to you, it might be a smart idea to swap your hosting provider, i.e. to transfer all the files for your web sites as well as your databases from your current provider to your new provider. At Hosting502, we realize that this can be difficult & time–consuming. This is the reason why we’ll perform all that for you for free!Our knowledgeable technical team representatives will migrate your site content from your present web hosting provider to us. Our techs have extensive experience with web site migration and are able to handle everything – from an ordinary WordPress weblog or Joomla™ CMS–driven site, to a very complex, custom–made application.
Q: Web site migration sounds like lots of work. Just how long can it take?
A: While we cannot give you a precise time window, since there are lots of factors, including the size of the files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will give our best to transfer your web site within 48h, and in some cases – within 24h (in case the website content is not very large).
Q: My privacy is crucial to me. What details do you need?
A: We will require the login details for your current hosting provider’s Control Panel and the website’s name (domain name).
Q: My present hosting account has sensitive info inside. How can I trust you?
Q: Will my web site be offline during the migration?
A: Your site will work just like it did before with your former hosting provider. As soon as we are through with the migration, your site will be configured to work on our web hosting platform and we’ll alert you to preview it. If everything is working correctly, all you will need to do is update the name server resource records for your domain. Your site will be transferred to us without any downtime.
Q: Will my old web hosting provider find out that I’m leaving them?
A: Nope. Aside from your login details for the Control Panel, we don’t require anything. We will never touch base with your web hosting provider. They won’t know anything about the transfer either.
Q: Does it make a difference what platform my present hosting provider is using?
A: We can transfer your web site from any web hosting provider or any Linux–driven hosting platform so long as we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we can’t transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.